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CompTIA Cloud+ (CV0-002)

Course Length: 5 days
Certifications: CompTIA Cloud+
Number of Exams: 1

Class Schedule
Call for Class Schedule

  • Includes roundtrip airfare and lodging (for boot camps held in Georgia)
  • Hands-on instruction by a certified instructor
  • Includes all course materials
  • On-site Testing
  • Lunch & Snacks provided each day

CompTIA Cloud+ validates the skills you need to maintain and optimize cloud infrastructure services.

  • Cloud+ covers the increased diversity of knowledge, skills and abilities required of system administrators to validate what is necessary to perform effectively in data center jobs.
  • CompTIA Cloud+ views cloud-based infrastructure services as an increasingly important piece of an organization’s IT systems.
  • It is the only vendor-neutral, performance-based certification covering more than a specific vendor or a single function — such as security or networking — to help you better realize the return on investment of cloud infrastructure services.

CompTIA Cloud+ is now compliant with ISO 17024 standards and approved by the US DoD to meet directive 8570.01-M requirements.

What Skills Will You Learn?

  • Configurations & Deployment
    Analyze system requirements to successfully execute workload migrations to the cloud.
  • Management
    Determine proper allocation of cloud resources and apply necessary changes, based on performance data.
  • Maintenance
    Apply appropriate technologies and processes, including automation and orchestration, to ensure desired system performance.
  • Security
    Implement appropriate security controls given requirements.
  • Troubleshooting
    Troubleshoot capacity, automation, connectivity and security issues related to cloud implementations.

Jobs That Use Cloud+

  • System Administrator
  • Systems Engineer
  • Network Administrator
  • Network Engineer
  • Cloud Developer
  • Cloud Specialist
  • Project Manager, Cloud
  • Computing Services
  • Cloud Engineer
  • Manager, Data Center SANs
  • Business Analyst, Cloud Computing

Exam: CV0-002

CompTIA Cloud+ (CV0-002) reflects an emphasis on incorporating and managing cloud technologies as part of broader systems operations. It assumes a candidate will weave together solutions that meet specific business needs and work in a variety of different industries.

It includes new technologies to support the changing cloud market as more organizations depend on cloud-based technologies to run mission critical systems, now that hybrid and multi-cloud have become the norm.

Course Content

1.0 Configuration and Deployment
Given a scenario, analyze system requirements to ensure successful system deployment.
  • Appropriate commands, structure, tools, and automation/orchestration as needed
  • Platforms and applications
  • Interaction of cloud components and services
  • Interaction of non-cloud components and services
  • Baselines
  • Target hosts
  • Existing systems
  • Cloud architecture
  • Cloud elements/target objects
Given a scenario, execute a provided deployment plan.
  • Apply the change management process
  • Refer to documentation and follow standard operating procedures
  • Execute workflow
  • Configure automation and orchestration, where appropriate, for the system being deployed
  • Use commands and tools as needed
  • Document results
Given a scenario, analyze system requirements to determine if a given testing plan is appropriate.
  • Underlying environmental considerations included in the testing plan
  • Testing techniques
Given a scenario, analyze testing results to determine if the testing was successful in relation to given system requirements.
  • Consider success factor indicators of the testing environment
  • Document results
  • Baseline comparisons
  • SLA comparisons
  • Cloud performance fluctuation variables
Given a scenario, analyze sizing, subnetting, and basic routing for a provided deployment of the virtual network.
  • Cloud deployment models
  • Network components
  • Applicable port and protocol considerations when extending to the cloud
  • Determine configuration for the applicable platform as it applies to the network
  • Determine if cloud resources are consistent with the SLA and/or change management requirements
Given a scenario, analyze CPU and memory sizing for a provided deployment.
  • Available vs. proposed resources
  • Memory technologies
  • CPU technologies
  • Effect to HA/DR
  • Performance considerations
  • Cost considerations
  • Energy savings
  • Dedicated compute environment vs. shared compute environment
Given a scenario, analyze the appropriate storage type and protection capability for a provided deployment.
  • Requested IOPS and read/ write throughput
  • Protection capabilities
  • Storage types
  • Access protocols
  • Management differences
  • Provisioning model
  • Storage technologies
  • Storage tiers
  • Overcommitting storage
  • Security configurations for applicable platforms
Given a scenario, analyze characteristics of the workload (storage, network, compute) to ensure a successful migration.
  • Migration types
  • Source and destination format of the workload
  • Network connections and data transfer methodologies
  • Standard operating procedures for the workload migration
  • Environmental constraints
Given a scenario, apply elements required to extend the infrastructure into a given cloud solution.
  • Identity management elements
  • Appropriate protocols given requirements
  • Element considerations to deploy infrastructure services
2.0 Security
Given a scenario, apply security configurations and compliance controls to meet given cloud infrastructure requirements.
  • Company security policies
  • Apply security standards for the selected platform
  • Compliance and audit requirements governing the environment
  • Encryption technologies
  • Implement automation and orchestration processes as applicable
  • Appropriate configuration for the applicable platform as it applies to compute
Given a scenario, apply the appropriate ACL to the target objects to meet access requirements according to a security template.
  • Authorization to objects in the cloud
  • Effect of cloud service models on security implementations
  • Effect of cloud deployment models on security implementations
  • Access control methods
Given a cloud service model, implement defined security technologies to meet given security requirements.
  • Data classification
  • Concepts of segmentation and microsegmentation
  • Use encryption as defined
  • Use multifactor authentication as defined
  • Apply defined audit/ compliance requirements
Given a cloud service model, apply the appropriate security automation technique to the target system.
  • Tools
  • Techniques
  • Security services
  • Impact of security tools to systems and services
  • Impact of security automation techniques as they relate to the criticality of systems
3.0 Maintenance
Given a cloud service model, determine the appropriate methodology to apply given patches.
  • Scope of cloud elements to be patched
  • Patching methodologies and standard operating procedures
  • Use order of operations as it pertains to elements that will be patched
  • Dependency considerations
Given a scenario, apply the appropriate automation tools to update cloud elements.
  • Types of updates
  • Automation workflow
  • Activities to be performed by automation tools
Given a scenario, apply an appropriate backup or restore method.
  • Backup types
  • Backup targets
  • Other considerations
Given a cloud-based scenario, apply appropriate disaster recovery methods.
  • DR capabilities of a cloud service provider
  • Other considerations
Given a cloud-based scenario, apply the appropriate steps to ensure business continuity.
  • Business continuity plan
  • SLAs for BCP and HA
Given a scenario, apply the appropriate maintenance automation technique to the target objects.
  • Maintenance schedules
  • Impact and scope of maintenance tasks
  • Impact and scope of maintenance automation techniques
  • Include orchestration as appropriate
  • Maintenance automation tasks
4.0 Management
Given a scenario, analyze defined metrics to determine the presence of an abnormality and/or forecast future needed cloud resources.
  • Monitoring
  • Event correlation
  • Forecasting resource capacity
  • Policies in support of event collection
  • Policies to communicate alerts appropriately
Given a scenario, determine the appropriate allocation of cloud resources.
  • Resources needed based on cloud deployment models
  • Capacity/elasticity of cloud environment
  • Support agreements
  • Configuration management tool
  • Resource balancing techniques
  • Change management
Given a scenario, determine when to provision/ deprovision cloud resources.
  • Usage patterns
  • Cloud bursting
  • Cloud provider migrations
  • Extending cloud scope
  • Application life cycle
  • Business need change
Given a scenario, implement account provisioning techniques in a cloud environment to meet security and policy requirements.
  • Identification
  • Authentication methods
  • Authorization methods
  • Account life cycle
  • Account management policy
  • Automation and orchestration activities
Given a scenario, analyze deployment results to confirm they meet the baseline.
  • Procedures to confirm results
Given a specific environment and related data (e.g., performance, capacity, trends), apply appropriate changes to meet expected criteria.
  • Analyze performance trends
  • Refer to baselines
  • Refer to SLAs
  • Tuning of cloud target objects
  • Recommend changes to meet expected performance/capacity
Given SLA requirements, determine the appropriate metrics to report.
  • Chargeback/showback models
  • Dashboard and reporting
5.0 Troubleshooting
Given a scenario, troubleshoot a deployment issue.
  • Common issues in the deployments
Given a scenario, troubleshoot common capacity issues.
  • Exceeded cloud capacity boundaries
  • Deviation from original baseline
  • Unplanned expansions
Given a scenario, troubleshoot automation/orchestration issues.
  • Breakdowns in the workflow
Given a scenario, troubleshoot connectivity issues.
  • Common networking issues
  • Network tool outputs
  • Network connectivity tools
  • Remote access tools for troubleshooting
Given a scenario, troubleshoot security issues.
  • Authentication issues
  • Authorization issues
  • Federation and single sign-on issues
  • Certificate expiration
  • Certification misconfiguration
  • External attacks
  • Internal attacks
  • Privilege escalation
  • Internal role change
  • External role change
  • Security device failure
  • Incorrect hardening settings
  • Unencrypted communication
  • Unauthorized physical access
  • Unencrypted data
  • Weak or obsolete security technologies
  • Insufficient security controls and processes
  • Tunneling or encryption issues
Given a scenario, explain the troubleshooting methodology.
  • Always consider corporate policies, procedures and impacts before implementing changes
  • Identify the problem
  • Establish a theory of probable cause (question the obvious)
  • Test the theory to determine cause
  • Establish a plan of action to resolve the problem and implement the solution
  • Verify full system functionality and, if applicable, implement preventive measures
  • Document findings, actions and outcomes

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