Microsoft Course MD-100: Windows Client

In this course, students will learn how to support and configure Windows desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 and later  operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows . Students will also learn how to secure the Windows OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows clients.

Learning Objectives

After completing this course, learners should be able to:

• Install and customize Windows clients
• Configure Updates for Windows.
• Configure devices and drivers for Windows.
• Configure storage for Windows.
• Configure network and remote management settings in Windows.
• Configure and manage browsers and applications in Windows.
• Configure account access and authentication.
• Configure file and folder permissions.
• Describe methods for securing Windows clients, common threats and methods for mitigating against them.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Troubleshoot file issues and perform recoveries.

Target Audience

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 and later core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated servers.

Prerequisites

• Basic understanding of computer networks and hardware concepts.
• Basic understanding of OS and Application concepts.
• Experience with using the Windows OS.

Course Outline

INSTALLING WINDOWS

• Introducing Windows Client
• Windows Client Editions and Requirements
• Deployment Options
• Upgrading and Migrating Windows Clients
• Deployment Tools

POST-INSTALLATION CONFIGURATION AND PERSONALIZATION

• Configure and Customize the Windows Start Menu
• Common Configuration Options
• Advanced Configuration Methods
• Managing Drivers and Devices

UPDATING WINDOWS

• Windows Servicing Model
• Updating Windows

CONFIGURING NETWORKING

• Configure IP Network Connectivity
• Implement Name Resolution
• Implement Wireless Network Connectivity
• Remote Access Overview
• Remote Management

CONFIGURING STORAGE

• Overview of storage options
• Managing Local Storage
• Maintaining Disks and Volumes
• Managing Storage Spaces

MANAGING APPS IN WINDOWS Client

• Providing Apps to Users
• Managing Universal Windows Apps
• Web Browsers in Windows Clients

CONFIGURING AUTHORIZATION & AUTHENTICATION

• Authentication
• Configuring User Account Control
• Implementing Device Registration

CONFIGURING DATA ACCESS AND USAGE

• Overview of File Systems
• Configuring and Managing File Access
• Configuring and Managing Shared Folders

CONFIGURING THREAT PROTECTION AND ADVANCED SECURITY

• Malware and Threat Protection
• Windows Defender
• Connection Security Rules
• Advanced Protection Methods

SUPPORTING THE WINDOWS CLIENT ENVIRONMENT

• Windows Architecture
• Support and Diagnostic Tools
• Monitoring and Troubleshooting Computer Performance

TROUBLESHOOTING FILES & APPLICATIONS

• File Recovery in Windows
• Application Troubleshooting

TROUBLESHOOTING THE OS

• Troubleshooting Windows Startup
• Troubleshooting Operating System Service Issues

TROUBLESHOOTING HARDWARE AND DRIVERS

• Troubleshooting Device Driver Failures
• Overview of Hardware Troubleshooting
• Troubleshooting Physical Failures

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